Have Questions? We're Here to Help
1001 Golden Rain Road, Walnut Creek, CA 94595
Hours of Operation:
Rossmoor Office: (8AM to 4PM) Monday - Friday
Security Main Office: (8AM to 4PM) Monday - Saturday
Security Gate: Open 24 hours a day
Pro Shop: Open Tuesday through Sunday
Senior Mangement Team
Phone Directory
Rossmoor General Info: (925) 988-7700
| Service | Contact Information |
|---|---|
| RWC Board of Directors | (925) 988-7710 • rwcboard@rossmoor.com |
| General Manager's Office | (925) 988-7712 • jmatheson@rossmoor.com |
| Public Safety | (925) 988-7611 • tcashion@rossmoor.com |
| Security Gate (non-emergency) | (925) 988-7899 |
| Security Gate (emergency) | (925) 939-0693 |
| Security Gate (guest clearance) | (925) 988-7843 |
| Security Office (RFID tags) | (925) 988-7846 • ssm@rossmoor.com |
| Security Office (ID Cards) | (925) 988-7841 • ssm@rossmoor.com |
| Rossmoor News | (925) 988-7800 • newsdesk@rossmoor.com |
| Rossmoor Television | (925) 988-7820 • tvoffice@rossmoor.com |
| Library at Gateway | (925) 988-7704 • Rosslib@comcast.net |
| Golf Pro Shop | (925) 988-7861 • mheptig@rossmoor.com |
| Audio, Visual, Custodial | (925) 988-7816 • asingh@rossmoor.com |
| Creekside Grill | (925) 949-8658 |
| Activity Updates & Breaking News | (925) 988-7808 |
| Comcast | (800) 407-2997 |
Resident Services
| Service | Contact Information |
|---|---|
| Community Services Director | (925) 988-7628 • amottola@rossmoor.com |
| Senior Manager of Resident Services | (925) 988-7780 • kclyma@rossmoor.com |
| Recreation Supervisor | (925) 988-7706 • zdeleon@rossmoor.com |
| Excursions & Trips | (925) 988-7731 • apomazanova@rossmoor.com |
| Special Events | (925) 988-7732 bpennebaker@rossmoor.com |
| Reservations & Scheduling | (925) 988-7781 mdecker@rossmoor.com |
| Recreation Assistant | (925) 988-7703 |
| Counseling Services | (925) 988-7750 counseling@rossmoor.com |
| Fitness Center | (925) 988-7850 fitnessmanager@rossmoor.com |
| Aquatics Office | (925) 988-7854 |
| Lost and Found | (925) 988-7709 |
| Transportation Information | (925) 988-7670 kclyma@rossmoor.com |
| Paratransit & Dial-A-Bus | (925) 988-7676 |
Clubhouses & Pools
| Facility | Contact Information |
|---|---|
| Dollar Clubhouse | (925) 930-8624 |
| Dollar Pool | (925) 930-8176 |
| Gateway Clubhouse | (925) 988-7735 |
| Hillside Clubhouse | (925) 988-7885 |
| Hillside Pool | (925) 934-4686 |
| Redwood Room | (925) 988-7789 |
| Tice Creek Fitness Center | (925) 988-7850 |
| Tice Creek Pool | (925) 988-7854 |
| Event Center | (925) 988-7780 |
RWC Property Management (925) 988-7600
| Department | Contact Information |
|---|---|
| RPM Front Desk | (925) 988-7600 • MODFrontDesk@rossmoor.com |
| RPM Work Order Desk | (925) 988-7650 • workorder@rossmoor.com |
| Building or Landscape Maintenance | (925) 988-7650 • workorder@rossmoor.com |
| RPM Director's Office | (925) 988-7643 • jwright@rossmoor.com |
| Waterford | (925) 977-7700 |
| Home Alterations | (925) 988-7660 • alterations@rossmoor.com |
| Resales | (925) 988-7660 • resales@rossmoor.com |
| Handyman Service | (925) 988-7650 |
| Accounting | (925) 988-7600 • finance@rossmoor.com |
| Member Records | (925) 988-7651 • sgenove@rossmoor.com |
| Human Resources | (925) 988-7615 • hr@rossmoor.com |









